Client Experiences on Total Value Partnering
| Simon Hurst | Matthew Fouracre | |
Commercial Director, CliniSys Diagnostics Intelligence |
Customer Communications Manager, CliniSys Diagnostics Intelligence |
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| Email: Simon.Hurst@clinisys.co.uk | Email: Matthew.Fouracre@clinisys.co.uk |
"Paul Button is passionate about the NHS and healthcare in the UK and is committed in supporting customers improve their services and patient care through the utilisation of LEAN and Six Sigma. CliniSys has worked with Paul on a number of occasions and has been impressed with his professionalism and his dedication to improving productivity and reducing waste in laboratory working practices. We look forward to working with him again on future projects as the skills he provides prove to be invaluable."
Christian Szita
Senior Marketing Director, Ophthalmology EAME, Allergan
Email: szita_christian@allergan.com
"During my time at Johnson & Johnson as Marketing Director for Europe, Middle East and Africa I was quick to partner with Paul Button as it was clearly obvious to me that what Paul had to offer was fundamental in driving forward the success of the J&J product line. Paul helped me quickly realize that it is no longer sufficient to sell just a ‘product’ … healthcare establishments are now looking for a Total Value Solution. Paul’s skills, knowledge and experience of Process Excellence couples perfectly with the product pipeline, whether an established product or a new-to-market product, to drive forward successful sales solutions. The versatility of Paul’s offering is unique and can be applied across all fields of healthcare ranging from Diagnostics to Pharmacy to Surgery and in fact to the complete patient journey through a hospital. Paul's ability to engage with potential customers and to build win-win relationships has deeply impressed me. I am happy to recommend Paul and his company to the healthcare industry."
Tram-Anh NGUYEN TRINH
General Manager, Welch Allyn, France
Email: tramanh.nguyentrinh@gmail.com
"Paul joined my newly created EMEA marketing services department in 2007 to launch and develop the ValuMetrix services in Europe. He was an asset to the organization, as within 12 months, he actively contributed to generate 6 MM$: he put in place a European team of consulting specialists, integrated the strategic consulting selling approach into the sales reps selling cycle, sold successfully at c-suite levels of major hospital groups. Most importantly, he embodies energy and passion that naturally drove the J&J organization into a superior position in the diagnostic market. I highly recommend his services to any ambitious organization."
Marco Claassen
IHD Product Manager Benelux, Bio-Rad Laboratories B.V.
Email: mclaassen@chello.nl
"In my role as Business Manager Benelux, I worked for several years with Paul as Managing Principal at ValuMetrix. It was Paul who taught me the advantages of making an organisation LEAN and convinced me this is a continuous process. Paul is a very professional, enthusiastic and friendly person. He is very open and honest and in this way always has the trust of the customers. He was well respected by my customers showing a lot of patience to convince them about the conclusions of his assessment resulting in implementation of the recommendations, which is often a real challenge in a non-profit organisation. Paul is also a real motivator to a sales team to see and understand the benefits of continuous efficiency improvement."
Alain R. Gehrig
Head of Diagnostics & Life Science, Sysmex Digitana AG, Tödistrasse 50, CH-8810 Horgen
Email: gehrig.alain@sysmex.ch
"In my role as Head of Diagnostics & Life Science at Sysmex Digitana AG, I have partnered for a number of years with Paul Button as a Process Excellence consultant. It was Paul that taught me the advantages of Total Value Solutions Selling. I realsied that there were significant commercial advantages in partnering my companies product offering with Paul’s Lean Assessment and Implementation approach. Paul and I quickly formed a strong relationship based on energy, drive, trust and good business acumen. I am looking forward to expanding our partnership now that Paul has formed ProcEx Solutions Ltd and I am happy to recommend the services of his company to Healthcare professionals."
Colette Hamilton
Director, Global Health Economics and Reimbursemen, Therakos, Inc
Email: Colette.Hamilton@Therakos.com
"Paul is an experienced and highly capable expert in process excellence and applies advanced reasoning skills to solve complex operational problems and deliver change in a pragmatic and timely manner. He is strong in consultancy and his interpersonal skills and positivity make him a pleasure to work with."
Beatrice Lemberg
General manager OCD GmbH, Johnson&Johnson, Germany
Email: blember1@its.jnj.com
"Before Paul Button founded his own Company, I had the pleasure to work with him for three years at Ortho Clinical Diagnostics (a Johnson & Johnson business unit), where he was working as ValuMetrix Consultant with me being responsible as Business Unit Director for the DACH (Germany, Austria + Switzerland) Region. During that time, I´ve worked directly with Paul Button (and the ValuMetrix Team) on various Lean management and Process improvement projects in diagnostics labs. He and his team have always delivered on expectations and I have been very pleased with their work. More importantly the labs and hospitals we worked with were convinced about the Lean & Process improvement recommendations made by Paul and his team. This drove increased customer binding/loyalty for OCD in the DACH region as well as in some cases additional instruments' placements & sales at those customers. I have had the opportunity to experience Paul's professional skills as well as interpersonal style. He is consistently pleasant, and takes on all assignments with enthusiasm and dedication. Please consider Paul Button/ ProcEx Solutions Ltd for all your Process Excellence Healthcare Management needs. I strongly recommend him and his team and look forward to working with them again."
Renato Bonaita
Business Unit Director, Johnson & Johnson, Italy
Email: RBONAITA@its.jnj.com
"Paul has been a valuable partner for our country. As ValuMetrix/Lean P3 Consultant, we had several opportunities to work with several customers across Italy in both Public and Private Hospitals. The customers acknowledged his professionalism and his ability to engage the entire team. His enthusiasm and dedication makes the difference. I still will work with him and leverage on his experiences."
Jamie Miles
Managing Principal at Johnson & Johnson, USA
Email: jmiles@its.jnj.com
"Paul is an excellent customer advocate and works to improve the current situation into a process of continuous improvement to please the customer."
Peter Clements
Marketing Manager Clin Labs N.Europe, Ortho Clinical Diagnostics
Email: jpclemen1@its.jnj.com
"Paul has many years of experience in the application of lean principles gained in a Biotech manufacturing environment. He very successfully transitioned from an operational to a commercial role leading a team of Lean consultants operating internationally in the healthcare sector. He is a highly professional and engaging communicator who builds excellent working relationships with clients."
Steve Friedland
Executive Principal at ValuMetrix Services, Johnson & Johnson, USA
Email: SFriedla@its.jnj.com
"Paul is a skilled professional with years of experience and a track record of success. He consistently delivers results beyond expectations. I highly recommend him."
Guido du Pree
VP Marketing & Sales, Philips Digital Pathology Solutions
Email: guido.dupree@forcare.com
"As the Vice President of Marketing & Sales for Philips Digital Pathology Solutions I employed ProcEx in a number of workflow studies in European hospitals. ProcEx gave valuable insight in the impact of digitization on the workflow patterns within the pathology value stream. The ProcEx model is quite unique and powerful and gives tangible results within a short timeframe. ProcEx consultants Paul and Julie Button make a very professional and dedicated team and are pleasant people to work with. I am happy to recommend ProcEx Solutions to the healthcare industry."